Understanding The Patient Journey & Reinventing Your Online Image
rater8 and Exscribe are proud to present a webinar on Thursday, December 3rd from 2:00 to 2:45 pm EST covering the patient journey and the impact of your practice's online brand. Join Evan Steele, CEO of rater8 with over 20 years of healthcare technology experience, and Sam Gaynes, VP of Partnerships from rater8 as they step into the mind of the patient to gain a better understanding of the patient decision making and appointment booking processes.
You will learn:
- What patients are thinking during each step of the appointment booking process
- How to avoid common mistakes that prevent patients from booking appointments
- How patient satisfaction ties into your practice's brand awareness